Internship - Week 15 (23/1/12 - 29/1/12)

Due to the nature of the ride, it is inevitable that cases of medical emergency may occur. This may include bleeding or fainting. If a guest returns from the ride complaining of such cases, a team member has to stay beside the guest at all times. The control room operator must do the following:

• inform the consoles positions to stop loading guests into the ride vehicles
• inform technicians of the problem
• call for Team Lead and Zone Manager
• inform Tech Base of the problem
• cycle the ride vehicles empty so that guests around the ride track area can return as soon as possible
• call for Health Services to attend to the guest
• play the automated spiel for queue delay
• take note of the situation in the Controls Log Book

After the guest is attended to, the Team Lead has to take a ride-through in the exact seat and ride vehicle taken by the affected guest. While taking the ride-through, the Team Lead has to ensure that all elements of the ride is safe and the attraction can return to operational mode.