- inform the consoles positions to stop loading guests into the ride vehicles
- inform technicians of the problem
- call for Team Lead and Zone Manager
- inform Tech Base of the problem
- cycle the ride vehicles empty so that guests around the ride track area can return as soon as possible
- play the automated spiel for queue mandatory and inform team members about clearing the queue
- get someone to walk around the whole queue area to clear the queue
- take note of the fault that happened in the Controls Log Book
- play a manual spiel informing all team members to gather at the Greeter Portal
- activate an E-Stop after all guests and team members are evacuated
- take the necessary paperwork and gather at the Greeter Portal
It is important to note that when evacuating the building, cycle clear is done instead of depressing E-Stop button. This is to minimise the time needed to evacuate the entire building. Guests have to directed out of the attraction immediately so as not to compromise the safety of anyone.
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