Thursday, January 12, 2012

Internship - Week 11 (26/12/11 - 1/1/12)

Child Swap Pass is issued when one of the guest in a group fails to meet the minimum height requirement.

Example:
Guest A - 178cm
Guest B - 100cm
Guest C - 130cm
Guest D - 168cm

Since Guest B is unable to take the ride, one Child Swap Pass can be issued to the group of guests. For example, Guests C and D can take the ride first, while Guest A takes care of Guest B outside the attraction. When Guests C and D returns from the ride, Guest A can enter the attraction through the Universal Express queue using the Child Swap Pass.

This allows all guests who meet the minimum height requirement to take the ride and affected guests need not have to join the long queue again.

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