Different attractions have different requirements that guests need to adhere to in order to gain entry. For Transformers The Ride, guests need to be at least 102cm in height and accompanied by a supervising adult of at least 14 years old and 122cm in height. To ride alone (Single Rider queue), guests need to be at least 122cm.
The Greeter is responsible for checking the height of all guests before allowing them to enter the attraction. The Grouper has to double confirm that all guests meet the minimum height requirement before grouping them into the load station.
Height measurements are done using the height sticks located at the entrance of the attraction and at load station. The measurements have to be done accurately as minimum height requirements are set to ensure that all guests can be safely secured by the lap restraint in the ride vehicle. Any error in measurement may cause guest's safety to be compromised
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