Tuesday, December 27, 2011

Internship - Week 9 (12/12/11 - 18/12/11)

Onzies (pronounced as one-zies) is often used as compensation to guests. It is usually used in circumstances, such as when an attraction is undergoing a technical difficulty. During a downtime, affected guests will be offered onzies to compensate for the interruption in their experience at the attraction.

Onzies is a one-time express pass which allows the ticket holder to enter any USS attraction through the Universal Express queue. It does not include Magic Potion Spin, Amber Rock Climb and front row on Battlestar Galactica.

At the entrance of the attraction, guests have to present their onzies to the Express Redemption to mark before entering the Universal Express queue. The Grouper will check for the onzies again and collect it from the guests, to prevent them from re-using the ticket.

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